Delivery & Shipping
Q: How long does delivery take?
A: 14-28 business days. Shipping can be delayed due to the COVID-19 pandemic. We appreciate your patience.
Q: What countries do you ship to?
A: Worldwide except as prohibited.
Q: How long to ship my delivery?
A: Usually orders will be shipped within 48 hours on a weekday. Tracking number will be provided.
Q: I ordered more than one item. Will they all be delivered at the same time?
A: We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Q: Can I change the delivery address of my package after it has been shipped out?
A: Unfortunately, we cannot change the shipment once the product is on route.
Q: What do I need to do when I received a different product than what I ordered?
A: Please contact customer support at firstname.lastname@example.org via email or via facebook